Refund & Cancellation Policy
Last updated: August 2, 2026
General website enquiries do not require any payment. If a paid counseling or advisory service is offered separately, the terms below apply unless a different written service agreement is provided.
Service Fees
Any counseling or advisory fee must be communicated clearly before payment is accepted. Payment does not guarantee admission, scholarship, visa approval, or institutional action.
Refund Eligibility
Refund requests may be considered only where a paid service was not started, or where a cancellation request is received before substantial counseling work has begun. Refund eligibility depends on the specific service scope and written confirmation.
Non-Refundable Situations
Fees are generally non-refundable once counseling sessions, document reviews, shortlist preparation, or advisory work has already been delivered. No refund is available based on admission decisions, scholarship results, visa outcomes, or institution timelines outside our control.
Cancellation Process
To request cancellation, email us with your payment details, service request reference, and reason for cancellation.
Refund Timeline
If a refund is approved, it will generally be processed within 7 to 14 working days through the original payment method or another mutually agreed method.
Contact
For refund or cancellation questions, contact info@vignanconsultancyservices.com or call +91 7566693004.